The Sales OS Your BPO Has Been Missing.
Most BPO software was built for generic contact centers. XyBPO Hub was built for one thing — BPOs running live sales campaigns where every second on a call is revenue, or a missed opportunity.
We didn't adapt a generic CRM. We built from scratch, starting with the way an agent dispositions a call, the way a verifier confirms an order, and the way a campaign owner measures ROI.
Three Layers. One System.
XyBPO Hub operates in three interconnected layers — every layer talks to the others in real time.
Call Layer
- SIP-based call routing & middleware
- Inbound / outbound call handling
- DNC / BIN / CNAM validation
- Real-time deduplication
Sales Layer
- Agent single-screen UI
- Verifier warm transfer workflow
- CC / ACH / Bank payment collection
- Lead management & disposition
Intelligence Layer
- Live multi-center dashboards
- AI QA & anomaly detection
- Automated MIS & batch reports
- REST API & Webhook delivery
Not a CRM. An Operating System.
A CRM stores data.
XyBPO Hub is the command center your entire team operates from — agents, verifiers, QA, management, and clients all working from the same real-time source of truth.
Go live in minutes.
Role-based setup means any new campaign or new center goes live in under 5 minutes. Scripts, products, agents, and workflows are configured — not coded.
Built for every stakeholder.
Agents, verifiers, center owners, and campaign owners each see exactly what they need — nothing more, nothing less. Role-based access down to the field level.
Enterprise-Grade Security & Compliance
Built to meet the compliance requirements of U.S.-based subscription and lead generation campaigns.
Ready to scale?
Ready to run your entire
BPO on one platform?
Join call centers already tracking real-time revenue with XyBPO Hub.
No credit card required · Setup in under 30 minutes · Cancel anytime