The Tool That Lets Agents Focus on the Call.
Agents lose 30–40% of call time toggling between systems, re-entering data, and waiting for forms to load.
With XyBPO Hub, everything an agent needs is on one screen — the moment the call connects. Lead auto-populates. Address auto-completes. Payment collects. Transfer fires in one click.
See Agent Demo →Built around how agents actually work.
Single-Screen Disposition Form
Lead info, script guide, disposition fields, and payment form — all visible on one screen during the live call. No switching, no confusion.
Address & Data Auto-Complete
Customer address, email, and profile fields auto-complete in real time. Fewer errors, faster handle time, cleaner data for the campaign owner.
Payment Collection During Live Call
Collect Credit Card, ACH, or Bank Account details inside the platform — no redirect, no third-party handoff. PCI-compliant tokenization.
One-Click Verifier Transfer
After core sale, one click initiates a SIP warm transfer to a verifier. Full order context passes automatically — no re-reading the customer their details.
Personal Performance Dashboard
Agents see their own live conversion rate, today's sales count, upsell contributions, and leaderboard rank — driving performance without manager intervention.
Embedded Script Guide
Campaign scripts display contextually during the call. Agents follow the flow without a separate document — compliance built into the interface.
Ready to scale?
Ready to run your entire
BPO on one platform?
Join call centers already tracking real-time revenue with XyBPO Hub.
No credit card required · Setup in under 30 minutes · Cancel anytime